Shipping policy

Shipping and Delivery Policy

 

Last updated: 15/07/2024

 

At SinfulX, we understand the importance of a seamless and reliable shipping experience. Our Shipping and Delivery Policy is designed to provide clarity on the shipping process for your orders.

 

Order Processing:

All orders are processed within 1-3 business days.

Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed. We will notify you of any significant delays.

 

Shipping Rates:

Shipping charges for your order will be calculated and displayed at checkout.

We offer standard shipping options, and the cost varies based on your location and the weight of the items in your order.

 

Shipping Destinations:

We currently ship to addresses within the US.

Unfortunately, we do not ship to international destinations at the moment.

 

Shipping Confirmation:

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number(s). The tracking information will be active within 24-48 hours.

 

Delivery Times:

Estimated delivery times are provided during the checkout process and vary based on your location.

Please note that these are estimated delivery times and are not guaranteed. Actual delivery times may vary due to external factors such as customs processing or postal delays.

 

Lost or Stolen Packages:

SinfulX is not responsible for lost or stolen packages confirmed as delivered by the carrier. If your package shows as delivered but you have not received it, please contact the carrier directly to resolve the issue.

 

Customs and Import Duties:

SinfulX is not responsible for any customs and import duties that may apply to your order. These charges are determined by the destination country and are the buyer's responsibility.

 

Multiple Shipments:

For logistical reasons, items in the same order may be shipped separately.

 

Contact Information:

If you have any questions about your order, shipping, or delivery, please contact our customer service team at support@sinfulx.net.

 

Updates to the Shipping and Delivery Policy:

SinfulX reserves the right to update this Shipping and Delivery Policy at any time. Any changes will be reflected on this page.

By placing an order with SinfulX, you agree to the terms outlined in this Shipping and Delivery Policy.

 

If you have any concerns or inquiries, please contact us at support@sinfulx.net.